Standing Ovation is totally committed to protecting the privacy rights of its online visitors. We have a privacy policy that guides how we collect, store and use the information that you provide to us.

We will not disclose your information to third parties except where it is part of providing a service to you, carrying out security checks, or where we have your specific permission.

Your Personal Information
Standing Ovation collects personal information in several ways when you place an order. When an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address so that we can process your order. Card details will never be shared with third parties and will only be used to process your order, using our payment partners’ systems. Additionally we may also obtain information as a result of authentication or identity checks, or check your personal information with credit agencies in order to prevent fraud.

We do collate statistical information about site traffic, sales and other commercial information. We may also use your personal information for our internal marketing and demographic studies.

A cookie is a small piece of information that is stored on your computer's hard drive by your web browser, which tracks your movements within websites. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit by remembering your email address for you. You can usually alter the settings of your browser to prevent automatic acceptance of cookies.

Our website contains links to other sites. We are not responsible for the privacy practices of such other sites. This privacy policy applies solely to information collected by this website.

If you have purchased from we may use your personal information to send you marketing updates and product information, but only ever in accordance with your preferences. We don't sell your details to third party marketing companies.

All Standing Ovation customers will be given the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us then click on the "unsubscribe" link in any email communications which might we send you. Or you can send us an email to with the word “unsubscribe” in content and we will remove your details with the email address you have provided us with.

Verifying Your Details
If for any reason you wish to verify the personal information you have submitted to Standing Ovation, you may do so by contacting us via the e-mail address below. We may request proof of identity before we reveal information. This will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password.

Contacting Us
You have the right to access the information which Standing Ovation holds about you and your right of access can be exercised in accordance with the Data Protection Act 1998.

We always like to hear from our customers and we always appreciate any time you spend providing us with feedback (both positive and negative) that we need in order to ensure that our customers are completely satisfied. If you have any feedback or questions, or if you would like us to stop processing your information, please contact